|
Frequently Asked Questions
Does Hesse Equipment Company carry pipe joints?
Do custom duct joints (metal and fabric) have long lead times?
Do you supply all types of 12 point slugging wrenches?
What if I need a tool that you don't have? Can you make it?
I emailed you, but didn't receive a reply. What's wrong?
Do you accept credit cards?
Does Hesse Equipment Company carry pipe joints?
No we don't. We manufacture custom duct expansion joints. Pipe joints are readily available from many other companies.
-------
Do custom duct joints (both metal and fabric) have long lead times?
No. Rarely does any order take more then a month to complete from the beginning to the final touches. Many small/simple orders can be produced in two weeks time. We like to work with our customers without unnecessary dialogs due to red tape, bureaucracy and other hangups.
-------
Do you supply all types of 12 point slugging wrenches?
Yes, but we really specialize in the special heavy-duty 12 point wrenches for GE frame 7 gas turbines.
-------
What if I need a tool that you don't have? Can you make it?
Yes, if it is a tool that is not readily available, and you need more than one or need them on a regular basis, we will make it for you.
-------
I emailed you, but didn't receive a reply. What's wrong?
We may be having trouble receiving our email. If you don't receive a reply within two days, please give us a call.
-------
Do you accept credit cards?
Yes. We except Mastercard and Visa.
|